Integrations Hub (More → Product)
Web vs mobile: Mobile provides browse, detail, and triage for connected integrations. OAuth setup, integration configuration, and marketplace install wizard are web-only. Settings → Integrations on mobile is read-only with a web CTA.
Navigation: More → Product section
The More tab's Product section is PanelOne Mobile's integrations hub — the same data domains as the web sidebar, organized for touch navigation.
Overview
Product destinations appear based on org capabilities — mirroring web useOrgCapabilities gating. If an integration isn't connected on web, mobile shows an integration prompt with a link to configure on web.
| Category | Mobile access | Web setup |
|---|---|---|
| Browse & detail | Full mobile lists and detail views | — |
| OAuth / connect | Read-only status + web link | Required |
| Marketplace install | Browse listings only | Install wizard on web |
Product Destinations
Users
Navigation: More → Users
| Feature | Mobile |
|---|---|
| User list | M365 and directory users with MFA status chips |
| User detail | Full MFA section, identifiers, status badges |
| Client scope | Filter to scoped client when active |
Web reference: Users
Backups
Navigation: More → Backups
| Feature | Mobile |
|---|---|
| Backup list | Dropsuite and connected backup sources |
| Backup detail | Job status, retention, last run |
| BCDR jobs | Backup job list on client detail |
| Client scope | Supported |
Web reference: Backups
Phone / 3CX
Navigation: More → Phone / 3CX
| Feature | Mobile |
|---|---|
| Extension list | 3CX extensions across clients |
| Extension detail | Extension metadata and status |
| Client scope | Supported |
Web reference: Phone System
Microsoft 365
Navigation: More → Microsoft 365
| Feature | Mobile |
|---|---|
| Tenant list | M365 tenants per client |
| Tenant detail | License summary, user counts, health |
| Domain health | See separate M365 domain health destination |
Web reference: Microsoft 365
Network (UniFi)
Navigation: More → Network (UniFi)
| Feature | Mobile |
|---|---|
| Site list | UniFi sites |
| Site detail | Device counts, WAN status, alerts |
| Client detail tab | Network tab when UniFi mapped |
Web reference: Network
Security & Threats
Navigation: More → Security & threats
| Feature | Mobile |
|---|---|
| Threat list | SentinelOne, Sophos, Checkpoint threats |
| Threat detail | Severity, device link, vendor refs |
| S1 sub-console | More → Security → SentinelOne sections |
| Security overview | Summary section in More hub |
Web reference: Security
Reports
Navigation: More → Reports
| Feature | Mobile |
|---|---|
| Reports snapshot | Live stat cards |
| Report builder | Native builder (mobile parity) |
| Work split | Web-only — link to web |
Web reference: Reports
Timeline
Navigation: More → Timeline
Activity timeline when the org has timeline capability enabled. Shows merged operational events across entities.
Automation & AI
Navigation: More → Automation & AI
| Feature | Mobile |
|---|---|
| Overview / Tenants / Usage | Native tabs |
| Tenant match apply | Supported actions |
| Full Hatz admin / OAuth | Web-only |
Documentation
Navigation: More → Documentation
IT Glue/Hudu synced assets plus internal and portal doc CRUD. See Documentation Hub.
Licensing
Navigation: More → Licensing
| Feature | Mobile |
|---|---|
| Subscription list | Pax8 and licensing data |
| Subscription detail | SKU, quantity, renewal |
| Client tab | Licenses tab on client detail |
Web reference: Licensing
M365 Domain Health & Synergy Domains
| Destination | Content |
|---|---|
| M365 domain health | Web-sourced domain health checks |
| Synergy domains | Synergy hosting domain list and detail |
These are split on mobile to match web data sources.
Marketplace
Navigation: More → Marketplace
| Feature | Mobile | Web |
|---|---|---|
| Browse listings | Search and detail views | Same |
| Install integration | Web CTA | Install wizard |
Tap a listing for description, pricing, and requirements. Installation redirects to PanelOne web.
SLA Metrics
Navigation: More → SLA metrics
SLA performance metrics when PSA SLA tracking is enabled.
Web reference: SLA Dashboard
Operations (PSA Browse)
Under More → Operations, PSA destinations complement the Product section:
| Destination | Mobile write |
|---|---|
| PSA jobs | Create, update, tasks, notes |
| PSA leads | Create, update, stage changes |
| PSA quotes | Create, update |
| Unbilled PSA time | Timesheet create, timer start/stop |
| Outstanding invoices | Browse |
| Generated invoices | Browse and detail |
PSA writes queue offline when disconnected. See Offline & Sync.
Integration Prompts
When a destination requires an integration that isn't connected:
- Mobile shows an Integration Prompt view.
- The prompt explains what's missing.
- Tap Configure on web to open PanelOne web Settings → Integrations.
Capability Gating Summary
| Capability | Destinations unlocked |
|---|---|
| M365 | Users, Microsoft 365 |
| Backups | Backups |
| Phone | Phone / 3CX |
| Network | Network (UniFi) |
| Threats | Security & threats |
| Licensing | Licensing |
| PSA jobs/leads/etc. | Respective Operations items |
| Documentation assets | Documentation hub |
| Automation AI | Automation & AI |
| Timeline | Timeline |
Tips & Best Practices
- Connect integrations on web first — Mobile reflects synced data only.
- Use client scope before visiting a client site — product lists filter automatically.
- Marketplace browse on mobile, install on web — Plan integration rollouts at your desk.
- Check integration prompts — They link directly to the web config you need.
Related Guides
- Documentation Hub — IT Glue/Hudu and internal docs
- Settings — Read-only integration status
- Integrations Overview (web) — Connect and configure